Winmatch Contact Us


Connect With Us

Contact Channels

Electronic Correspondence:

support@winmatch.com

WhatsApp Messaging:

+91 86753 15681

Real-Time Chat:

Accessible around the clock through our platform

Telegram Channel:

@winmatch_support

Response Time Commitment

Email Response: Maximum 2 hours
Real-Time Chat: Immediate connection
WhatsApp/Telegram: Generally within 15 minutes

Common Inquiries

What's the account verification process?

For account verification, navigate to your profile area and click "Account Verification." Submit clear photographs of your identification, personal photo, and address confirmation. Verification typically completes within 24 hours.

Which payment options do you accept?

We support numerous payment solutions including UPI, online banking, PayTM, PhonePe, credit/debit cards, and various digital wallets popular across India. All financial transactions utilize encryption and security protocols.

What's the withdrawal timeframe?

Most withdrawal requests are handled within 15 minutes to 4 hours, varying by payment method. Premium members receive expedited processing for accelerated withdrawals.

How do I access welcome rewards?

New members can access welcome rewards by completing their initial deposit and applying the appropriate reward code during the transaction. Check the promotions area for current incentives.

What if I'm worried about my gaming patterns?

We advocate responsible gaming practices. Contact our assistance team to explore options including spending limits, cooling periods, or account suspension. We also offer information about professional support resources.

Premium Member Services

As a distinguished premium member, you receive specialized attention and accelerated service delivery.

Personal Account Coordinator:

Accessible through dedicated line for instant support

Expedited Assistance:

Skip standard queues with premium-level inquiry processing

New to premium status? Contact us to discover our exclusive premium membership advantages and eligibility criteria.

Responsible Gaming Practices

We maintain commitment to delivering a secure and responsible gaming atmosphere for every user.

Require support?

Contact our responsible gaming specialists at: responsiblegaming@yourcasinoname.com

We collaborate with multiple gaming support organizations throughout India to provide access to professional assistance when necessary:

  • Hope Trust, Hyderabad
  • Gambling Therapy Helpline
  • The Anonymous Foundation

To request account exclusion, please contact our support team or access your profile settings.

Discover India's Leading Gaming Support Network

Our multilingual support team provides assistance in Hindi, English, Tamil, Telugu, and additional regional languages for comprehensive service

Protected & Secure

All communications utilize SSL encryption technology

Licensed & Authorized

Operating with legitimate gaming authorization

Rapid Response

Typical resolution timeframe: 10 minutes

Continuous Support

Perpetually available, no interruptions